Return Policy

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While we at Califa Media Publishing do not hesitate to do our best the first time, we realize despite best efforts by all, circumstances arise and backtracking is necessary.

Products

Should our item(s) not satisfy, our policy is as follows:

Products

• All items must be returned within 30 days of notification of shipping. We do not send shipment notifications until AFTER the order is already in the mail.
• All items must be returned in original condition, and in original packaging where applicable.
• Customer is responsible for return postage. It is suggested returns be mailed with tracking to ensure delivery.
• Califa Media will issue a full refund or replacement immediately upon receipt of your return.

To initiate a return or refund, simply email us at califamedia@gmail.com, ATTN: Returns. We answer emails within 48hrs receipt. Please do not attempt to return your item before contacting us.

Services:

We are not able to provide refunds for services provided by Califa Media Publishing as orders are fulfilled according to specific instructions unique to each client. As an example, a book edit cannot be resold to account for the time provided by the editor. We appreciate your understanding.