While we at Califa Media Publishing do not hesitate to do our best the first time, we realize despite best efforts by all, circumstances arise and backtracking is necessary.
Should our item(s) not satisfy, our policy is as follows:
To initiate a return or refund, simply email us at email@example.com, ATTN: Returns. We answer emails within 48hrs receipt. Please do not attempt to return your item before contacting us.
Digital products are non-refundable once downloaded. Defective digital items will be replaced with a repaired copy of the product.
We are not able to provide refunds for services provided by Califa Media Publishing as orders are fulfilled according to specific instructions unique to each client. As an example, a book edit cannot be resold to account for the time provided by the editor. We appreciate your understanding.
Califa Media Publishing
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